We at Reflexions Store value your satisfaction and want you to be completely happy with your purchase. We have a hassle-free return policy designed to make your shopping experience with us as easy and enjoyable as possible.
If for any reason you are not satisfied with your purchase, you may return it within 10 days from the date of purchase for a refund or exchange.
The item must be in its original condition, unused, and with all tags and labels attached. Please note that shipping fees are non-refundable, and the customer is responsible for the cost of return shipping.
To initiate a return, please contact our store by phone or email to obtain a return authorization number. Please include your order number, the reason for the return, and whether you would like a refund or exchange. Once your return is authorized, we will provide you with instructions on how to send the item back to us.
For exchanges, please let us know the new item you would like to receive, and we will do our best to accommodate your request based on availability.
Please note that some products may not be eligible for return or exchange, including final sale items, personalized or custom-made products, and items that have been worn or used.
We reserve the right to refuse any returns that do not meet our return policy criteria. If you have any questions about our return policy, please do not hesitate to contact us.